Keith L.

US Neotys Support

  • 5 questions asked
  • 64 answers
  • 21 best answers (33%)
  • running the test but sometimes pass and sometimes fail for the same test and same users data

    I have a script home-->login-->logout with same users test data script successful sometimes and fail some times. in failure case it is not showing any wrong user credentials...
    Shilpa M.
    Shilpa M.

    Shilpa M.

    Level
    0
    2 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    It could be some other parameter like session info that is becoming invalid, so look at the failing request details, or somewhere before. Also, check the box for "Emulate new...
  • Is there a possibility to delete a resource link by framework rule?

    When recording Guidewire ClaimCenter, there are resource links in the source html which lead to a 404. Technically it is OK to remove this links (smoketest/Recorder.js and...
    Frank K.
    Frank K.

    Frank K.

    Level
    0
    25 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    Without knowing the full extent and details of your script, a couple ideas come to mind. 1) Disable the specific requests from playing if you can (only good for individual...
  • Can Neoloads Controller/Load Generator/Agents all run on a Virtual Machine?

    Can Neoloads Controller/Load Generator/Agents all run on a Virtual Machine? We've a customer looking to install, via your rental license, all aspects of Neoload on virtual...
    Chris M.
    Chris M.

    Chris M.

    Level
    0
    3 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    There should be no real issues with this configuration. NeoLoad can be installed and run from a virtual environment. The only aspects that could cause a problem are if a VM...
  • Chrome not picked up as an installed browser

    I have Chrome, FF and IE9 installed, but Chrome is not picked up automatically by NeoLoad. If I add it in manually then no traffic is ever recorded. Works fine with FF and...
    Dan W.
    Dan W.

    Dan W.

    Level
    0
    0 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    For Chrome browser, you have to manually modify the proxy settings each time for recording and undo them when completed. Please see attached file for details.
  • How to solve NL-NETWORK-01 error

    I have recorded a script, checked it with the virtual user check (valid). When I run this script with one user in the runtime mode I almost everytime I run it inmediately get a...
    Robert #3 B.
    Robert #3 B.

    Robert #3 B.

    Level
    0
    14 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    Have you looked at the following links: http://answers.neotys.com/questions/19544-what-does-nl-network-01-errors-mean-and-what-can-i-do-to-troubleshoot-the-cause http...
  • Copying NLP and Support files for use by another Virtual Directory

    I have an NLP project and associated directories used to test a website at a given virtual directory (epower80). I have copied the supporting directory of the NLP to a new...
    Don B.
    Don B.

    Don B.

    Level
    0
    13 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    Try to change the Request Type drop-down to "use manual definition", then change the node, and then put it back to "Follow the redirect of the previous request" Let us know if...
  • Mobile Application - please list several emulators for iphone and android and provide setup instructions

    I need to get a basic idea how to set up an emulator for iphone and android and how to record a script using NeoLoad. Ditto, for real devices. I believe that you went thru a...
    Mohanram G.
    Mohanram G.

    Mohanram G.

    Level
    0
    10 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    This is rather a daunting question, as it requires many details. We do extensively detail how to record from a web application using a physical device in our new documentation...
  • Not able to correlated the cokiee?

    Cookie: boptest2_ct=f6bcad080cee812baa6767fad6e7f58601d3411d; boptest2_SAMLart=MDGlZoYRSXK4F8rlja9mukpJ8lNdoVGvIbgW2dt7LJYVUmyZF4sE0SRN Tring to correlated the following...
    Rupesh K.
    Rupesh K.

    Rupesh K.

    Level
    0
    10 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    Is Neoload not handling the Cookie automatically? Usually this is handled after the POST recording wizard runs. If you run a validation of your script, compare the two requests...
  • What do I do if my project won't open, and I get an error?

    I try to open my existing project, and I get an error: "Unexpected error while loading project: com.neotys.nl.controller.data.kb: error in opening file" I don't want to...
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    Sometimes an issue occurs with a computer that can corrupt a file and data, whether it is network, memory, hard drive, or application related. Here are two options to restore...
  • Can Hostname be a parameter in Header request?

    If I added hostname param to the request headers, it’s ignored.
    Todd F.
    Todd F.

    Todd F.

    Level
    0
    10 / 100
    points
    Keith L.
    Keith L.

    Keith L.

    Level
    2
    1371 / 2000
    points
    Team
    The best way to change the hostname your script is pointing to is to modify the hostname field in the Server Properties. Go to the Server list above your Virtual User profiles...