Answered question

Sometimes an issue occurs with a computer that can corrupt a file and data, whether it is network, memory, hard drive, or application related. Here are two options to restore your project from Neoload's automated backups...

Restore Project Configuration from Backup method

1) In the project root folder, there is a file called "config.zip". This sometimes gets corrupted. There are some backup versions of this file every time you save the project, in the format of config.{date}.bak.

2) Rename one of the recent config.{date}.bak files to "config.zip" and replace the existing one.

3) Start Neoload and open your project

Test-config-backup method

1) In the root project folder, there are results\result_xx folders. Inside these (use the most recent for latest backup) there is a project.zip file. Copy this to the project root folder where the config.zip file is.

2) Open the project.zip file and remove the project.xml file. Close the zip file to save it.

3) Rename the project.zip to config.zip (overwriting the old version).

4) Start Neoload and open the project to test.

If both of these methods fail, open Neoload with a new project. Go to Help > open logs folder. Zip this logs folder and send to support@neotys.com to open a ticket with Neotys Support.