Support

  • 54 questions asked
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  • -54 best answers (-100%)
  • How do I validate the result of a request?

    I successfully recorded and replayed my scenario. Now I would like to launch a load test. I would like to make sure that the virtual users are really doing what is expected. For...
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    A validation allows you to check if your scenario is really doing what you expect. NeoLoad automatically detects requests containing errors, especially with the HTTP return code...
  • How does NeoLoad manage cookies?

    I did a Neoload recording and I know that my application is tracking the session with cookies. I can see the cookie values in Neoload requests and responses but I don't know if...
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    When you create a scenario, NeoLoad records the values of the cookies exchanged between your client (browser) and the server. When the scenario is replayed, the server sends new...
  • I have just recorded a script, and the playback failed with errors. What do I do to figure out the problem?

    I successfully recorded my scenario in Neoload that contains only a few transactions. Then, like described in the Neoload documentation, I launched a user validation but I got...
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    When you record a scenario, Neoload will store all the requests/responses exchanges between your browser and your server. You will see in the "Design" the content of this...
  • Why after configuring my Jboss monitor do I have an error where Neoload is trying to connect to 127.0.0.1?

    I configured my Jboss monitor and indicated a hostname. But I got an error when I checked the connection status. In the error, I see this address "127.0.0.1" instead of my...
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    NeoLoad uses JMX (Java Management Extension) to monitor a Jboss server. After the first connection using the IP address that you have set in the monitor settings, Jboss might...
  • I would like to create a Windows monitor but I cannot indicate any username/password? Why?

    We don't have the option to specify a credential on the Windows monitoring wizard. Why does it not exist here whereas it's available on other monitors, like Linux?
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    Neoload uses the Perfmon API to monitor Microsoft application. This API does not provide the option to set a specific username/password. By default, the current logged in user...
  • NeoLoad installation hangs after choosing the language.

    I'm having an installation problem with the software. When I run "neoload_windows_<version>.exe" and choose the language, nothing happens. I see the exe file running on Task...
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    The Neoload installation file is an auto-extractible file that contains its own jre version. This jre will then be used in order to launch the installation UI itself. It looks...
  • How do I install a license key?

    I did receive a license key per email, but I'm not able to open it. I try to open the license using my favorite text editor without success. Is there a specific program or text...
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    NeoLoad needs to have a license loaded in order to be functional. The NeoLoad license is not a text file, but a binary file to be open directly into the product. When you start...
  • How do I transfer a license between workstations?

    I have already installed and activated a license file on my machine. We received a new dedicated machine for NeoLoad and I would like to install the license on this new server...
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    When you load a license in NeoLoad, this license will be tied to that computer. That is to say that you won't be able to use it on another computer. You may need to change the...
  • How can I reserve a Cloud Session in advance?

    I have an ongoing project where I will have to use some load generators from a Cloud. I would like to make sure that I can access them on time so I can obtain the IP addresses...
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    The Cloud allows you to test your application from the Internet. You don't have to configure your own machine to generate the load. To get the IP addresses of those machines...
  • How can I create a Cloud Session on-demand?

    I have finished the design of my scenarios and I would like to run a load test. My application is accessible from different subsidiaries but unfortunately, I won't be able to...
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    The Cloud allows you testing your application from different geographies. Cloud Load Generators can be started, scheduled and managed from the customer area of the Neotys...