we have installed Neoload Team Server on a VM and installed licenses on it but VM is not available right now.
So we have installed the Neoload team server on the new VM and installed the same licenses on it but we are getting error. Please refer the attached screenshot & error logs.
Error Logs:
com.neotys.teamserver.license.a.f.a: Cannot activate license
at com.neotys.teamserver.license.a.b.a.g.a(g.java:109)
at com.neotys.teamserver.license.a.q.b.a(b.java:351)
at com.neotys.teamserver.license.ui.presenter.LicensePresenterImpl.onActivateOnlineLicense(LicensePresenterImpl.java:221)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.google.common.eventbus.EventHandler.handleEvent(EventHandler.java:74)
at com.google.common.eventbus.SynchronizedEventHandler.handleEvent(SynchronizedEventHandler.java:45)
at com.google.common.eventbus.EventBus.dispatch(EventBus.java:314)
at com.google.common.eventbus.EventBus.dispatchQueuedEvents(EventBus.java:296)
at com.google.common.eventbus.EventBus.post(EventBus.java:267)
at com.neotys.web.security.platform.ui.mvp.event.EventBusImpl.post(EventBusImpl.java:60)
at com.neotys.teamserver.license.ui.view.LicenseViewImpl$9.buttonClick(LicenseViewImpl.java:462)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.vaadin.event.ListenerMethod.receiveEvent(ListenerMethod.java:508)
at com.vaadin.event.EventRouter.fireEvent(EventRouter.java:198)
at com.vaadin.event.EventRouter.fireEvent(EventRouter.java:161)
at com.vaadin.server.AbstractClientConnector.fireEvent(AbstractClientConnector.java:978)
at com.vaadin.ui.Button.fireClick(Button.java:393)
at com.vaadin.ui.Button$1.click(Button.java:57)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.vaadin.server.ServerRpcManager.applyInvocation(ServerRpcManager.java:168)
at com.vaadin.server.ServerRpcManager.applyInvocation(ServerRpcManager.java:118)
at com.vaadin.server.communication.ServerRpcHandler.handleInvocations(ServerRpcHandler.java:275)
at com.vaadin.server.communication.ServerRpcHandler.handleRpc(ServerRpcHandler.java:168)
at com.vaadin.server.communication.PushHandler$3.run(PushHandler.java:172)
at com.vaadin.server.communication.PushHandler.callWithUi(PushHandler.java:242)
at com.vaadin.server.communication.PushHandler.access$200(PushHandler.java:55)
at com.vaadin.server.communication.PushHandler$1.onRequest(PushHandler.java:75)
at org.atmosphere.cpr.AsynchronousProcessor.action(AsynchronousProcessor.java:174)
at org.atmosphere.cpr.AsynchronousProcessor.suspended(AsynchronousProcessor.java:95)
at org.atmosphere.container.TomcatWebSocketUtil.doService(TomcatWebSocketUtil.java:154)
at org.atmosphere.container.Tomcat7AsyncSupportWithWebSocket.service(Tomcat7AsyncSupportWithWebSocket.java:58)
at org.atmosphere.cpr.AtmosphereFramework.doCometSupport(AtmosphereFramework.java:1802)
at org.atmosphere.websocket.DefaultWebSocketProcessor.dispatch(DefaultWebSocketProcessor.java:432)
at org.atmosphere.websocket.DefaultWebSocketProcessor$2.run(DefaultWebSocketProcessor.java:285)
at org.atmosphere.util.VoidExecutorService.execute(VoidExecutorService.java:101)
at org.atmosphere.websocket.DefaultWebSocketProcessor.dispatch(DefaultWebSocketProcessor.java:280)
at org.atmosphere.websocket.DefaultWebSocketProcessor.invokeWebSocketProtocol(DefaultWebSocketProcessor.java:303)
at org.atmosphere.websocket.DefaultWebSocketProcessor.dispatchReader(DefaultWebSocketProcessor.java:647)
at org.atmosphere.websocket.DefaultWebSocketProcessor.invokeWebSocketProtocol(DefaultWebSocketProcessor.java:404)
at org.atmosphere.container.TomcatWebSocketHandler.onTextData(TomcatWebSocketHandler.java:100)
at org.apache.catalina.websocket.StreamInbound.doOnTextData(StreamInbound.java:191)
at org.apache.catalina.websocket.StreamInbound.onData(StreamInbound.java:139)
at org.apache.coyote.http11.upgrade.UpgradeProcessor.upgradeDispatch(UpgradeProcessor.java:88)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1721)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1679)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.neotys.teamserver.license.a.f.e: Activation Failed - Unable to generate activation file for license identified by MCwCFBPKpem5ckDMZqNUmrH/eZQqzXarAhRo62I0Mlj+GmjQR07vhO51DCoiuQ==
at com.neotys.teamserver.license.a.b.a.e.a(e.java:106)
at com.neotys.teamserver.license.a.b.a.g.b(g.java:90)
at com.neotys.teamserver.license.a.b.a.g.a(g.java:101)
... 57 more
Caused by: com.neotys.license.c: License can't be activated because it is already activated for an other computer. Error details : activated license comment is : "WDController4[10.48.161.106]" NeoLoad Activated Version : "7.7". For more information connect to license portal here: https://www.neotys.com/redirect/redirect.php?target=my-li...
at com.neotys.license.data.k.a(k.java:223)
at com.neotys.license.data.i.a(i.java:36)
at com.neotys.license.data.s.b(s.java:45)
at com.neotys.license.data.s.a(s.java:38)
at com.neotys.teamserver.license.a.b.a.e.a(e.java:114)
at com.neotys.teamserver.license.a.b.a.e.a(e.java:104)
... 59 more
No answers
Saurabh posted a new question
