Neotys.com

Unanswered question

neoload license issue

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July 21, 2020
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I am trying to release my license, but I am always getting an error :

License not leased by you but by: admin
com.neotys.license.data.o: License not leased by you but by: admin
at com.neotys.nl.controller.aB.a(aB.java:752)
at com.neotys.nl.gui.h.e.LicenseCategoryPanel.c(LicenseCategoryPanel.java:1568)
at com.neotys.nl.gui.h.e.LicenseCategoryPanel.W(LicenseCategoryPanel.java:658)
at java.lang.Thread.run(Thread.java:748)

how can I resolve this issue?

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Etienne H.
Etienne H.

Etienne H.

Level
0
18 / 100
points
Answer count
2 answers
Category
General
Author name
Etienne H.
Date
July 21, 2020
over 4 years ago
Hits
viewed 368 times
question
q

Answers

Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

In the preferences under Neotys Team Server, you connect as a user (admin, Etienne, Neil), it looks like you leased the licence while connected as admin, at a later time, you connected as Etienne and are now trying to release the licence? the licence lease should expire at some point, how long was the lease for?

Author name
Neil W.
Date
answer
a
Etienne H.
Etienne H.

Etienne H.

Level
0
18 / 100
points

Hi Neil,

I am connected to the license by a server, using an admin user.
And it will be expired on Mar 28, 2021

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Author name
Etienne H.
Date
answer
a