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NeoLoad keeps crashing after I try to setup or run a Windows monitor. What is going on?

When I go through the wizard to monitor my Windows server, NeoLoad UI disappears after it tries to get the counter lists. It happens all the time.

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NeoLoad relies on Perfmon API to monitor Microsoft products. As a consequence, it is able to monitor any Microsoft product as soon as it is possible with Perfmon.

During the communication exchanges with the monitored Windows server, a crash of NeoLoad may happen. Here is a workaround that will allow NeoLoad to bypass this error:

Note: You will lose the default monitoring configuration like default counter selection and default thresholds on non-English systems.

 

  1. Stop NeoLoad 
  2. Edit %install_dir%\conf\controller.properties In the [Monitors] section add: windows.translation.enabled=false
  3. Save configuration file and start NeoLoad
  4. Create your Windows monitor again

 

For more information, see "Microsoft monitors" under "Monitors" section in NeoLoad documentation.

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