Unanswered question

Problem when installing license

I tried to install license in neoload team server. I am not able to install its throwing an error.
Error:
com.neotys.teamserver.license.a.f.a: Unable to install license
at com.neotys.teamserver.license.a.h.a.d.a(d.java:160)
at com.neotys.teamserver.license.a.p.b.a(b.java:227)
at com.neotys.teamserver.license.a.p.b.b(b.java:218)
at com.neotys.teamserver.license.ui.presenter.LicensePresenterImpl.onUploadSucceeded(LicensePresenterImpl.java:304)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.google.common.eventbus.EventHandler.handleEvent(EventHandler.java:74)
at com.google.common.eventbus.SynchronizedEventHandler.handleEvent(SynchronizedEventHandler.java:45)
at com.google.common.eventbus.EventBus.dispatch(EventBus.java:314)
at com.google.common.eventbus.EventBus.dispatchQueuedEvents(EventBus.java:296)
at com.google.common.eventbus.EventBus.post(EventBus.java:267)
at com.neotys.web.security.platform.ui.mvp.event.EventBusImpl.post(EventBusImpl.java:60)
at com.neotys.teamserver.license.ui.component.UploadListener.uploadSucceeded(UploadListener.java:74)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.vaadin.event.ListenerMethod.receiveEvent(ListenerMethod.java:508)
at com.vaadin.event.EventRouter.fireEvent(EventRouter.java:198)
at com.vaadin.event.EventRouter.fireEvent(EventRouter.java:161)
at com.vaadin.server.AbstractClientConnector.fireEvent(AbstractClientConnector.java:969)
at com.vaadin.ui.Upload.fireUploadSuccess(Upload.java:811)
at com.vaadin.ui.Upload$1.streamingFinished(Upload.java:1070)
at com.vaadin.server.communication.FileUploadHandler.streamToReceiver(FileUploadHandler.java:567)
at com.vaadin.server.communication.FileUploadHandler.handleFileUploadValidationAndData(FileUploadHandler.java:432)
at com.vaadin.server.communication.FileUploadHandler.doHandleSimpleMultipartFileUpload(FileUploadHandler.java:395)
at com.vaadin.server.communication.FileUploadHandler.handleRequest(FileUploadHandler.java:280)
at com.vaadin.server.VaadinService.handleRequest(VaadinService.java:1382)
at com.vaadin.server.VaadinServlet.service(VaadinServlet.java:238)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at com.google.inject.servlet.ServletDefinition.doService(ServletDefinition.java:263)
at com.google.inject.servlet.ServletDefinition.service(ServletDefinition.java:178)
at com.google.inject.servlet.ManagedServletPipeline.service(ManagedServletPipeline.java:91)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:62)
at org.apache.shiro.web.servlet.AbstractShiroFilter.executeChain(AbstractShiroFilter.java:449)
at org.apache.shiro.web.servlet.AbstractShiroFilter$1.call(AbstractShiroFilter.java:365)
at org.apache.shiro.subject.support.SubjectCallable.doCall(SubjectCallable.java:90)
at org.apache.shiro.subject.support.SubjectCallable.call(SubjectCallable.java:83)
at org.apache.shiro.subject.support.DelegatingSubject.execute(DelegatingSubject.java:383)
at org.apache.shiro.web.servlet.AbstractShiroFilter.doFilterInternal(AbstractShiroFilter.java:362)
at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.neotys.web.security.platform.servlet.MDCServletFilter.doFilter(MDCServletFilter.java:40)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.neotys.teamserver.license.a.d.i.doFilter(i.java:47)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:118)
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:113)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:409)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1044)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:315)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: com.neotys.teamserver.license.a.f.q: Install Failed - Not a floating license
at com.neotys.teamserver.license.a.h.a.b.a(b.java:78)
at com.neotys.teamserver.license.a.h.a.d.a(d.java:106)
at com.neotys.teamserver.license.a.h.a.d.a(d.java:138)
... 76 more

kindly provide me a solution for this. how can I identify the license which I am installing is a shared license??

Keerthy R.
Keerthy R.

Keerthy R.

Level
1
102 / 750
points

Answers

Nouredine A.
Nouredine A.

Nouredine A.

Level
4
5000 / 5000
points
Team

The name of your license file should indicate if it's a shared license or not. Since it's not a shared license, it means that you have to load your license directly in your NeoLoad controller.