Unanswered question

Does Neoload support voice IVR system load testing?

we have a support IVR system where end users can call and get details based on his authorization, can we simulate this in Neoload?

Shravan V.
Shravan V.

Shravan V.

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Answers

Nouredine A.
Nouredine A.

Nouredine A.

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I googled a bit about that voice IVR to figure out the protocols involved and from my point of view i do not think NeoLoad may be able to support it unless you already know the list of protocols involved? I saw SIP but i also saw REST API but i could not tell if it was the main protocols.

Remember that NeoLoad can mainly record and replay HTTP protocol even if other protocols can be tested like SAPGUI, CITRIX etc... but we specifically integrated them.

Shravan V.
Shravan V.

Shravan V.

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hi Nouredine, yes we are using SIP protocol only.