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why is http2 being used during a test unexpectedly

I have recorded a user path with http2 switched off. Checked the user path also with http2 disabled,and all tests pass. When I run an actual test scenario however, it is getting NETWORK -01 error and it shows it is trying to use http2. What would cause this? Thanks

carol G.
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Nouredine A.
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By default NeoLoad will always list h2 protocol as supported during the TLS handshake. But as you did it can be disabled  in the check user path or in the population settings under browser settings if needed.

Out of curiosity what is the details of the NL-Network-01 detail? And what is the duration response time of that request when you get that error?

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