Unanswered question

Unable to renew expired free license (50 users)

Hi, I am unable to renew the expired free license (50 users) on my machine. I have recently moved the hard disk to a another laptop. Not sure if that's the issue. could you please help fixing this asap?

Ganesh S.
Ganesh S.

Ganesh S.

Level
0
2 / 100
points

Answers

Nouredine A.
Nouredine A.

Nouredine A.

Level
4
5000 / 5000
points
Team

If your company owns a commercial license you can renew your FREE license for one year from your customer area. Otherwise you can only get a new 30 days trial license by filling the form from the Neotys web site.

Moving your to a new hard disk should not impact your FREE license.

Neil W.
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

Hi, I see you're free licence has expired and you have a trial one that also expired. Are you evaluating Neoload? your accout team would be happy to help but would need details of your requirements