Unanswered question

Recording Issue

I am unable to record one application ( This application is accessible client VPN only )

Please find attached Images - We get ERROR to open the website while start recording.

Please suggest and Let me know if require more details.

shivani R.
shivani R.

shivani R.

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0
15 / 100
points

Answers

Nouredine A.
Nouredine A.

Nouredine A.

Level
4
5000 / 5000
points
Team

From your first screen shot we can see that the NeoLoad ROOT certificate was not imported in your browser. Please look at the NeoLoad documentation to check how to import it. The SSL certificate issue should not appear anymore when you record any HTTPS application.

I can't tell if the root cause of the second issue is due to that but try this first.