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Unanswered question

Resources not available in Neoload Web

Resources TAB in Neoload Web show no resources (both controller and load generators are not available). Hence I am unable to trigger a test from Neoload Web.
The resources were available previously and we were able to execute tests from Neoload Web.
Kindly assist why it occurs suddenly and how to resolve the issue. Thanks in advance,

Harish N.
Harish N.

Harish N.

Level
1
111 / 750
points
Answer count
2 answers
Category
NeoLoad Web
Author name
Harish N.
Date
November 27, 2019
over 4 years ago
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viewed 254 times
question
q

Answers

Nouredine A.

Nouredine A.

Level
4
5000 / 5000
points
Team

Depending on your role in NeoLoad Web you have a set of permission defined and if you can't see the resources tab that means that you do not have sufficient priviledges. You should check with the administrator of your NeoLoad Web  account to grant you right permissions on SaaS or on-premise version.

If it's the Saas account make sure to use the right email address when you connect to NeoLoad Web Saas.

Author name
Nouredine A.
Date
answer
a
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

What version of Neoload Web (assuming on prem) and Neoload?

Author name
Neil W.
Date
answer
a