Unanswered question

Trying to configure VMWare-Monitor fails after successfull check in the next step

After the connection status was verified as correct i want to continue. At the next step i get the error message "unable to start monitor engine 'localhost'" with the details

## details start ########
com.neotys.nl.controller.q.d.o: Unable to start monitor engine 'localhost'
at com.neotys.nl.controller.q.d.e.a(e.java:127)
at com.neotys.nl.controller.q.d.e.a(e.java:52)
at com.neotys.nl.controller.q.d.c.call(c.java:129)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
## details end ########

The NeoLoad log files show some more information - see attached file.

I use NeoLoad 6.8.1.

Thomas K.
Thomas K.

Thomas K.

Level
0
17 / 100
points

Answers

Nouredine A.
Nouredine A.

Nouredine A.

Level
4
5000 / 5000
points
Team

Do you have an antivirus that could block the starting of the monitoring agent? The agent listens on port TCP 7200.

Thomas K.
Thomas K.

Thomas K.

Level
0
17 / 100
points

Hello again!

According to the new attached log file excerps starting the monitor succeeds if this happens at the start of NeoLoad.

If i add a monitor a restart of some components takes place and here it fails. So i do not think that antivirus is blocking something - otherwise the first start would also fail.

Additional information: The VM to be monitored is accessible only after VPN connection is established.

Second additional information: I have upgraded to version 6.9

I have attached some more log file information