NeoLoad has different levels of messages that can be kept in the logs.
Sometimes, increasing the log level of a NeoLoad component can help troubleshoot an issue, either for yourself or Neotys Support.
Here is an example of adding DEBUG level to the Proxy component for troubleshooting issues during recording:
Procedure:
a) Edit -> %INSTALL_DIR%\Neoload 3.2\conf\logs.xconfig
b) Find this line:
<category name="neoload.Proxy" log-level="ERROR">
And replace "ERROR" with "DEBUG" in order to get:
<category name="neoload.Proxy" log-level="DEBUG">
c) Save the configuration file and restart NeoLoad for the changes to take effect.
Note: Don't forget to change the level back to "ERROR" after you test, as the extra DEBUG level will add a lot of data into the neoload.log file.
