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access denied when changing controller properties

I need to change the values of controller properties as I am getting Connection Timeout: waiting time when establishing a connection

Need to perform the below activities but it is not saving the file and saying access denied,

Error Code: NL-NETWORK-01 Message: Network error: An IO error occurred sending the request. Details: java.util.concurrent.TimeoutException: Idle timeout 300000ms
These settings may be edited in the <NeoLoad>/conf/Controller.properties, file in the Runtime section.
You simply need to change the values for the runtime.connection.timeout and runtime.so.timeout keys. The values are expressed in milliseconds (for example, 30000 for 30 sec.). Settings these key values to 0 will create infinite timeouts (default behavior if no values inserted).

Kapil S.
Kapil S.

Kapil S.

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NeoLoad Runtime
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Kapil S.
Date
March 01, 2019
almost 6 years ago
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Nouredine A.

Nouredine A.

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Team

First of all if you probably got such timeout issue because of the server that is overloaded and did not respond within this 300s timeout. It will not help you to increase that timeout in NeoLoad if the server does not respond at all. You will get the same error later but it won't fix your issue. The best is to check on server side why you got such timeout issue.

That being said the "Access denied" message is because NeoLoad installation folder is probably under Program Files and you can't modify it without administrator rights. The best is to make a copy of the "controller.properties" file into your desktop where you have right to modify the file and copy that modified file again into your NeoLoad installation folder. Then you need to restart NeoLoad.

Author name
Nouredine A.
Date
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