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Getting error while trying to configure dynatrace with neo load

dynatrace_error.jpg dynatrace_error.jpg
dynatrace_error.jpg
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June 28, 2018
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After giving dynatrace server details and credentails, we are getting the error message like mentioned as attached.

Can anyone help on this issue please?
Thanks in advance

dynatrace_error.jpg dynatrace_error.jpg
dynatrace_error.jpg
117 KB
June 28, 2018
Processed
Thirumalaikumarasamy M.
Thirumalaikumarasamy M.

Thirumalaikumarasamy M.

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13 / 100
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3 answers
Category
Installation / Licensing
Author name
Thirumalaikumarasamy M.
Date
June 28, 2018
over 6 years ago
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Answers

Fousseyni B.
Fousseyni B.

Fousseyni B.

Level
2
1014 / 2000
points

Hello, from what I saw on the screenshot you need to check the ssl checkbox in order to fix the issue. Dynatrace SSL connection port number often last with 1(XXX1).

Author name
Fousseyni B.
Date
answer
a
Thirumalaikumarasamy M.
Thirumalaikumarasamy M.

Thirumalaikumarasamy M.

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points

Hi Fousseyni,

Thanks for your response.

I tried even with SSL check box checked, still getting the same error message.

dynatrace_error_with_SSL_Checked.jpg dynatrace_error_with_SSL_Checked.jpg
dynatrace_error_w...
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July 17, 2018
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Author name
Thirumalaikumarasamy M.
Date
answer
a
Fousseyni B.
Fousseyni B.

Fousseyni B.

Level
2
1014 / 2000
points

Hi Thirumalaikumarasamy,

Did you check out the ip adress and the port of your dynatrace server ?
From the neoload documentation in the Dynatrace integration section I saw 8021 for SSL connection rather than 2021 that you are using in your configuration.
Try 8021 as your port with SSL checked.

Author name
Fousseyni B.
Date
answer
a