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Unanswered question

Why facing Network error: An IO error occurred sending the request. error for single user??

following error is observed intermittently.

Error Code: NL-NETWORK-01

Message: Network error: An IO error occurred sending the request.

Details: java.io.EOFException: HttpConnectionOverHTTP@4cebdd6c(l:/10.163.xx.xxx:62097 <-> r:/10.149.xx.xxx:80,closed=false)[HttpChannelOverHTTP@1e35fd00(exchange=HttpExchange@74bed3f2 req=TERMINATED/null@null res=PENDING/null@null)[send=HttpSenderOverHTTP@334a141(req=QUEUED,snd=COMPLETED,failure=null)[HttpGenerator@11a61cf6{s=START}],recv=HttpReceiverOverHTTP@20ca2e3f(rsp=IDLE,failure=null)[HttpParser{s=CLOSED,0 of -1}]]]

Kindly help.

Ritesh G.
Ritesh G.

Ritesh G.

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4 answers
Category
NeoLoad Runtime
Author name
Ritesh G.
Date
July 15, 2016
over 8 years ago
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viewed 2787 times
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Answers

Nouredine A.
Nouredine A.

Nouredine A.

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Team

Which NeoLoad version do you use? Have you tried with 5.2.2?

There's an issue fixed in 5.2.2 that can lead to such error.

Author name
Nouredine A.
Date
answer
a
Ritesh G.
Ritesh G.

Ritesh G.

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Yes, I am using Neoload 5.2.2.

Author name
Ritesh G.
Date
answer
a
Sreenivasan S.
Sreenivasan S.

Sreenivasan S.

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Do we have any updates on this please? I am on 5.3.1 and am facing the same issue.

Author name
Sreenivasan S.
Date
answer
a
Nouredine A.
Nouredine A.

Nouredine A.

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4
5000 / 5000
points
Team

This error is not NeoLoad related after 5.2.2. It means that NeoLoad sent the request but the connection has been cut before receiving anything from the server.

It's a kind of connection reset. If it happens during a test you should check any network devices between your load generator and your application. It can be an issue due to firewall, proxy, load balancer or even the application under load.

Author name
Nouredine A.
Date
answer
a