Unanswered question

error AHD04400 recording transaction

I'm trying to record a transaction in CA Service Desk Manager , but when I press the Save button , the following error message appears: AHD04400:argument error,

but if I do it manually the information is saved correctly. can you help me please?

Carlos Darío S.
Carlos Darío S.

Carlos Darío S.

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Answers

Carlos Darío S.
Carlos Darío S.

Carlos Darío S.

Level
0
15 / 100
points

Hi , I watched other questions and apparently this error is caused by encoding and decoding the http requests while neoload is recording, so this is the solution.

1.Stop NeoLoad
2.Edit <install_dir>\conf\controller.properties
3.Go to [Runtime] section and add in the new line that option: 4."URL.encode.space.plus=false"
5.Save
6.Start NeoLoad
7.Try a new recording