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Unanswered question

Saas Licence missing ?

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November 19, 2021
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Hello,

I don't understand how the SAAS license works.
On the web portal, I generated a token. The test works and the subscription is recovered.
In the license part, I selected Neoload WEB, and put Auto Lease.
But I still have the message, The automatic lease request failed because no license was found on Neoload Web with enough VU...

I don't understand. The licenses were not put on the web portal by Neoload?

Thanks

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November 19, 2021
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Nicolas C.
Nicolas C.

Nicolas C.

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Answer count
7 answers
Category
Installation / Licensing
Author name
Nicolas C.
Date
November 19, 2021
over 3 years ago
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viewed 119 times
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Answers

Neil W.

Neil W.

Level
4
5000 / 5000
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Team

Have you installed your commercial licence in Neoload SaaS yet? you will need to be a customer to have a shared/saas licence

Author name
Neil W.
Date
answer
a
Nicolas C.
Nicolas C.

Nicolas C.

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76 / 100
points

Hum, no installed. But I don't find the menu to import licencing.
Perhaps, missing access ??

Author name
Nicolas C.
Date
answer
a
Nicolas C.
Nicolas C.

Nicolas C.

Level
0
76 / 100
points

Could you give me url to manage directly licencing on saas ?

If I use this https://neoload.saas.neotys.com/#!account/settings, I can see that I don't have licencing !
In fact, i fount this url in tutorial, but I can not see the menu to manage it !

Author name
Nicolas C.
Date
answer
a
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

https://neoload.saas.neotys.com/#!account/subscription. If you are evaluating Neoload, you won't have a licence to put here yet. Only customers have a commercial licence

Author name
Neil W.
Date
answer
a
Nicolas C.
Nicolas C.

Nicolas C.

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76 / 100
points

Thanks Neil, In fact, I have a Cloud Licence, and I need to reserved load injector, and use VUH only.

Thanks !

Author name
Nicolas C.
Date
answer
a
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

Do you have a bucket of virtual user hours? Go to your account area and look in cloud console. The documentation will show you how to spend these.

Author name
Neil W.
Date
answer
a
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

https://www.neotys.com/documents/doc/neoload/latest/#1359...

Author name
Neil W.
Date
answer
a