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CAPTCHA required Your Bitbucket account has been locked even if i resolve it in the bitbucket's web client before.

Hello dear community, when i test my account on Collaboration server i've got this message "org.eclipse.jgit.api.errors.TransportException: https://bitbucket.xxx/xxx.git: CAPTCHA required Your Bitbucket account has been locked. To unlock it and log in again you must solve a CAPTCHA."
even if i resolve again the captcha in the bitbucket's web client before.
Any idea please ?

GREGORY F.
GREGORY F.

GREGORY F.

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0
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4 answers
Category
Installation / Licensing
Author name
GREGORY F.
Date
April 27, 2020
almost 5 years ago
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viewed 2183 times
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Answers

Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

Hi, yes, login via a web browser, complete the captcha and that should solve the issue

Author name
Neil W.
Date
answer
a
GREGORY F.
GREGORY F.

GREGORY F.

Level
0
32 / 100
points

Thank you but i resolved the captcha in bitbucket's web client before and i've got always the problem in NeoLoad

Author name
GREGORY F.
Date
answer
a
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

Did you resolve it using the web browser on the Neoload machine? maybe bitbucket has flagged the ipaddress of that box as being suspect rather than the account as a whole

Author name
Neil W.
Date
answer
a
GREGORY F.
GREGORY F.

GREGORY F.

Level
0
32 / 100
points

yes the browser and the neoload gui are on the same computer in the same windows session

Author name
GREGORY F.
Date
answer
a