Unanswered question

Validation in error

Hello,

I'm trying to validate my test, but everytime I try to launch it, I get these errors :
2020/02/13 11:31:24 ERROR - neoload.LG: Could not copy files from installer extlib to App Data extlib java.io.FileNotFoundException: C:\Users\xxx\AppData\Roaming\Neotys\NeoLoad\v7.2\lib\extlib\bcpkix-jdk15on-1.53.jar (Accès refusé)
2020/02/13 11:31:26 ERROR - com.neotys.nl.common.net.AbstractConnection: [FileTransfer] Cannot unzip file : C:\Users\xxx\AppData\Roaming\Neotys\NeoLoad\v7.2\neoload7642830777145161296lg-783358815643470.zip java.nio.file.AccessDeniedException: C:\Users\xxx\AppData\Roaming\Neotys\NeoLoad\v7.2\lib\extlib\bcpkix-jdk15on-1.53.jar

Any idea of what is wrong ?

Audrey L.
Audrey L.

Audrey L.

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0
11 / 100
points

Answers

Nouredine A.
Nouredine A.

Nouredine A.

Level
4
5000 / 5000
points
Team

It seems that in your project folder under extlib folder you have this "bcpkix-jdk15on-1.53.jar" file. This file is synchronized to the LG (even locally) in the folder C:\Users\xxx\AppData\Roaming\Neotys\NeoLoad\v7.2\lib\extlib for which you got an access denied. It's weird since it's inside the user profile so you should not get any permission issue.

In case could you open that folder C:\Users\xxx\AppData\Roaming\Neotys\NeoLoad\v7.2\lib\extlib and remove everything in there? The content will be synchronized again after you start a check vu. Does it help to get rid of your error?

Audrey L.
Audrey L.

Audrey L.

Level
0
11 / 100
points

The folder is empty. When I launch the validation, the software creates a proj folder inside but that's all.
I thought that the bcpkix-jdk15on-1.53.jar library was useful to the software