Unanswered question

Unable to record

Dear Team
We face an issue where Neoload doesn't capture any traffic while recording. User path is not getting generated. Post record completion, usually there will be a pop-up that asks for what needs to be applied for parameters, frameworks to be applied, etc. But this doesn't come and nothing is captured in the user path.
However if a script is already recorded, its replaying without any issues. Contents from the Log file is given below
Please help with a resolution.
2019/12/10 10:38:13 ERROR - neoload.usage.reporting: Error while sending usage report : java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.neotys.nl.controller.bj.a(bj.java:89)
at com.neotys.nl.controller.bj.b(bj.java:159)
at com.neotys.nl.controller.bj.g(bj.java:149)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

2019/12/10 10:39:11 ERROR - neoload.usage.reporting: Error while sending usage report : java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.neotys.nl.controller.bj.a(bj.java:89)
at com.neotys.nl.controller.bj.b(bj.java:159)
at com.neotys.nl.controller.bj.g(bj.java:149)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

2019/12/10 10:39:11 INFO - neoload.apis.server: NeoLoad API Server stopped.
2019/12/10 10:39:38 WARN - neoload.Controller: The preference "[GUI]language" was not found. Use default: "en".
2019/12/10 10:39:39 INFO - neoload.Controller: Elevation state:ElevationState{intValue=1} / has full admin right:false
2019/12/10 10:39:39 INFO - neoload.Controller: Starting NeoLoad Version 7.1.0;build=20191120-35
2019/12/10 10:39:39 INFO - neoload.Controller: OS Version:amd64 - Windows 10 - 10.0
2019/12/10 10:39:39 INFO - neoload.Controller: JVM Version:Oracle Corporation - 1.8.0_112 - Xmx= 1431830528 bytes
2019/12/10 10:39:39 INFO - neoload.Controller: ALPN boot status: present
2019/12/10 10:39:43 ERROR - neoload.usage.reporting: Error while sending usage report : java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1316)
at sun.net.http://www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1291)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at com.neotys.nl.controller.bj.a(bj.java:89)
at com.neotys.nl.controller.bj.b(bj.java:159)
at com.neotys.nl.controller.bj.d(bj.java:217)
at com.neotys.nl.controller.bj.c(bj.java:190)
at com.neotys.nl.controller.bj.h(bj.java:147)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

2019/12/10 10:39:45 INFO - neoload.apis.server: NeoLoad API Server started.
2019/12/10 10:39:54 ERROR - neoload.Gui: Welcome error: java.net.UnknownHostException: http://www.neotys.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.http://www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.http://www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.http://www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1138)
at sun.net.http://www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1032)
at sun.net.http://www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.http://www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1546)
at sun.net.http://www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1474)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.http://www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:338)
at com.neotys.nl.gui.b4.c(b4.java:3427)
at com.neotys.nl.gui.b4.access$2500(b4.java:155)
at com.neotys.nl.gui.bk.run(bk.java:3400)

2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3
2019/12/10 10:39:59 ERROR - neoload.Agents: Cannot register agent: 8080:0:0:0:0000:9090:2345:62%3

Harısh N.
Harısh N.

Harısh N.

Level
1
289 / 750
points

Answers

When you start your recording with NeoLoad the browser should start and NeoLoad should modify the proxy settings of your browser. Make sure that it's the case. You should see "localhost:8090" as proxy otherwise set it manually and try to reach your application right after that modification.