Hi there
I am unable to execute a user path in 7.0.2 version and the log info from the Agent file shows below.
2019/11/22 12:32:04 INFO - neoload.agent.Agent: Starting agent (7.0.2;build=20190924-58)...
2019/11/22 12:32:04 INFO - neoload.agent.Agent: OS Version:amd64 - Windows 10 - 10.0
2019/11/22 12:32:04 INFO - neoload.agent.Agent: JVM Version:Oracle Corporation - 1.8.0_112 - Java HotSpot(TM) 64-Bit Server VM - Xmx= 7635730432 bytes
2019/11/22 12:32:04 INFO - neoload.agent.Agent: Initialize preferences
I have Neoload 6.8 version running in same machine and this is working as expected. I don't get this error.
Kindly help with a resolution.
Both the versions are installed in different locations.
2019/11/22 12:32:04 INFO - neoload.agent.Agent: Initialize cloud properties
2019/11/22 12:32:04 INFO - neoload.agent.Agent: WAN mode is WinDivert-dll
2019/11/22 12:32:04 INFO - neoload.agent.Agent: WAN Emulation is disabled
2019/11/22 12:32:04 INFO - neoload.agent.Agent: Initialize multicast threads
2019/11/22 12:32:04 INFO - neoload.agent.Agent: Start transport API server on port: 7100
2019/11/22 12:32:06 INFO - neoload.agent.Agent: Agent started
2019/11/22 12:33:26 ERROR - neoload.agent.Agent: Failed to start and register Load Generator: Load Generator off: process created but not registered after waiting delay (key "lg.start.delay" in agent.properties).
2019/11/22 12:36:38 ERROR - neoload.agent.Agent: Failed to start and register Load Generator: Load Generator off: process created but not registered after waiting delay (key "lg.start.delay" in agent.properties).
To add to the Agent log file information, below is also logged
2019/11/22 13:31:24 ERROR - neoload.agent.Agent: Failed to start and register Load Generator: Load Generator off: process created but not registered after waiting delay (key "lg.start.delay" in agent.properties).
It seems that the LG process did start but it took too much time to communicate back to the controller. It may happen if your machine is slow or if there's antivirus that is slowing done the starting process.
To troubleshoot that issue open a task manager and display all user processes. Then start again a checkvu and see if you can see a "java.exe" process starting. Check the CPU usage if another process is using it when that "java.exe" process is starting.
Check also the loadgenerator***.log that may contain useful information.
If needed you could try to increase the delay allowed to start the LG process as stated in the error message above. Basically edit "lg.start.delay" in agent.properties and restart NeoLoad or your agent.
