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Unanswered question

Getting error "Load generator localhost:7100 unavailable " every time I run the script

Followed all steps mentioned in other answered question but nothing working for me.
java.exe is not available in task manager when I start the script.
Executed the command set | find "java" in cmd prompt and the result is _JAVA_OPTIONS=-Xmx256M

Please let me know how to resolve this issue

Veena M.
Veena M.

Veena M.

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12 answers
Category
NeoLoad Runtime
Author name
Veena M.
Date
November 22, 2017
almost 7 years ago
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viewed 1853 times
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Answers

Neil W.

Neil W.

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4
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What does netstat -ano | find "7100" return

Author name
Neil W.
Date
answer
a
Veena M.
Veena M.

Veena M.

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I get below output

image.png image.png
image.png
7.62 KB
November 22, 2017
Processed
Author name
Veena M.
Date
answer
a
Neil W.

Neil W.

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4
5000 / 5000
points
Team

The results suggest that Neoload is connected to the LG (ie. the LG is up and listening). Try refreshing the connection, see screenshot

22-11-2017 11-13-49.png 22-11-2017 11-13-49.png
22-11-2017 11-13-...
8.88 KB
November 22, 2017
Processed
Author name
Neil W.
Date
answer
a
Veena M.
Veena M.

Veena M.

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64 / 100
points

Hi,

Where can I see this option in tool. Please let me know

Author name
Veena M.
Date
answer
a
Veena M.
Veena M.

Veena M.

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0
64 / 100
points

Hi,

I got the place where the load generator present. I refreshed it but still facing same error

Author name
Veena M.
Date
answer
a
Neil W.

Neil W.

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4
5000 / 5000
points
Team

I would suggest checking the firewall installed on your PC (both Windows and any other installed by your IT). You may have to create a rule explicitly granting access

Author name
Neil W.
Date
answer
a
Nouredine A.

Nouredine A.

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4
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Like Neil said it can be a firewall issue but also a conflict with another JAVA tools. You said that you run the set command. Did you find any CLASSPATH variable set?

You should also look at the load generator log files as it can contain usefull information. If it's the agent embedded with the controller you can quickly open the logs folder from the menu "Help-->Open logs folder..."

If it's a load generator only installation you may find the logs in such path:

C:\Windows\System32\config\systemprofile\AppData\Roaming\Neotys\NeoLoad\<version>\logs

Author name
Nouredine A.
Date
answer
a
Veena M.
Veena M.

Veena M.

Level
0
64 / 100
points

Hi,

Classpath variable is set.
And there is no firewall settings done in my PC. My account has a local administrator role

Is is related to RAM issue? My PC has 4 GB RAM. Does it should me more than this?

Author name
Veena M.
Date
answer
a
Veena M.
Veena M.

Veena M.

Level
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64 / 100
points

It started working now. It was an issue in the classpath which was defined wrongly in Properties

Author name
Veena M.
Date
answer
a
Satish K.
Satish K.

Satish K.

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0
21 / 100
points

Try increasing start delay in agent.properties to a higher number.
lg.start.delay=120000

Author name
Satish K.
Date
answer
a