Unanswered question

i am getting lot of "NL Network 01" errors in neload web.how to resolve this issue

currently i am running load test (without ramp up) with 50 users and duration is 1 hour.after starting the test i got lot of "NL Network 01" errors in events tab in neload web.so how can i resolve this issue.

Note: i have uploaded scripts from my lg machine local to neload web and i have selected different LG and controller in neoload web.waiting for your reply.

suresh D.
suresh D.

suresh D.

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Answers

Neil W.
Neil W.

Neil W.

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an LG in Neoload Web is just a machine connected using the LG agent. If your local machine is playing fine, why not connect your local LG to Neoload web and play back the test. If the test succeeds, you know it is just an issue with the other LG machine

suresh D.
suresh D.

suresh D.

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@Neil ghanks for your reply.my query here is 1) how to select my local LG machine in neoload web?i hav not seen my local LG machine in my neoload web?

2)if it is not possible to add above scenario,wat is the workarojnd for tsl hanshake error?

Regards
Suresh

Neil W.
Neil W.

Neil W.

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Team

1. the same way you have connected the LG to Neoload Web, the one you mention in your question.

2. there is no workaround, you need to investigate

suresh D.
suresh D.

suresh D.

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@Neil - i have observed that nl network 01 error in neload web happened when i am running 5 users.even it is also occured whenever i have started the test and less users.still i can't understand it is not happened in my local LG machine and why it is happened in neload web? do i need to do changes in anywhere in neload web to avoid access denied error which i have attached? waiting for your reply.

Neil W.
Neil W.

Neil W.

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Team

I have suggested connecting your local LG to Neoload Web to see if you see the same issue, let us know how that goes

suresh D.
suresh D.

suresh D.

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points

@Neil - thanks for your reply.
i have selected option like "Transfer data to webload" (as defined in attached screenshot) and ran this test with 50 users and then i have opened neoload and observed no nl network 01 errors are occured in neoload web .i have given this information for your refereence.this is my observation.

note: please refer attached screenshot for what i have done.basis on this could you please suggest some workaround.i think u have suggested same to me in your previous response.waiting for yoru reply.

suresh D.
suresh D.

suresh D.

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654 / 750
points

@Neil or Nouridine - i have followed your instrucitions like running test in neload web using my local LG but i did not get any NL Network 01 errors.i have done all investigation but i am not able to find the root cause for above NL Network error 01 in neload web which leads to TLS Handshake error.can you please suggest some workaround for this.
Note:Attached screenshot for your reference.

Neil W.
Neil W.

Neil W.

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Team

Hi Suresh, if you are evaluating Neoload or are an existing customer, you should contact your local account team. Based on the information you've provided, this isn't going to be solved here. On your last reply, you are running the test from the GUI and pushing results to Neoload Web. This is different from having Neoload Web running a test on a connected controller and load generator. So I'm not sure what you meant earlier when you said the load generator in Neoload Web as you don't appear to know how to set this up. If you are looking to buy a licence, you should have a local contact, I'd suggest a screen share with them, they can help with a PoC.

suresh D.
suresh D.

suresh D.

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1
654 / 750
points

@Neil - Thanks for your reply and i have investigate all ways to resolve this error but no use still issue is exists.any inputs?

suresh D.
suresh D.

suresh D.

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1
654 / 750
points

Hi neil i have seen some different lg name in neoload web.here how can i change properties in that lg machine to avoid tls handshake error.i have tried many ways but no luck.somebody suggested whitelist ip of lg machine.how we can do that.suggest some workaround

suresh D.
suresh D.

suresh D.

Level
1
654 / 750
points

@neil or nouridine - can you respond this query.

apart from that how to whitelist ip of the lg machine in neoloadweb.

suresh D.
suresh D.

suresh D.

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1
654 / 750
points

@neil or nouridine - please give me workaround for TLS Handshake error.i am waiting for your reply.

suresh D.
suresh D.

suresh D.

Level
1
654 / 750
points

guys can u suggest some workaround for this error.

suresh D.
suresh D.

suresh D.

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1
654 / 750
points

@nell or @nouridine - please suggest me workaround for above issue

suresh D.
suresh D.

suresh D.

Level
1
654 / 750
points

@nell or @nouridine - please respon on my query.waiting for your reply.