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Unanswered question

Why, when launched by Jenkins, NeoLoad no longer send metrics to Dynatrace?

Greetings,
I just made a NeoLoad Script that send metrics to Dynatrace when it ends. The problem is: when the same script, same scenario, is launched with jenkins, no more metrics reach Dynatrace...
Any ideas?
Best regards

Antoine M.

Antoine M.

Level
1
175 / 750
points
Answer count
5 answers
Category
NeoLoad Monitoring
Author name
Antoine M.
Date
May 23, 2019
almost 6 years ago
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viewed 134 times
question
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Answers

Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

Does the jenkins machine have access to the internet? can it reach the Dynatrace server? ports blocked by firewalls?

Author name
Neil W.
Date
answer
a
Antoine M.

Antoine M.

Level
1
175 / 750
points

When launched manualy, it works fine but not launched by Jenkins.
The test is successfull but there are no NeoLoad data.

Author name
Antoine M.
Date
answer
a
Neil W.

Neil W.

Level
4
5000 / 5000
points
Team

yes, but I assume jenkins is running on a different machine that might not have access to dynatrace?

Author name
Neil W.
Date
answer
a
Antoine M.

Antoine M.

Level
1
175 / 750
points

Unfortuatly, it's the same machine.

Author name
Antoine M.
Date
answer
a
Andrei P.
Andrei P.

Andrei P.

Level
0
12 / 100
points

It may be a user issue-
Jenkins uses a certain jenkins user that has certain rights, local to the machine.
It may be that, when logged onto the machine, you've run your automation, but have not tested that the jenkins user have the rights to launch the dynatrace upload integration.

Author name
Andrei P.
Date
answer
a