Unanswered question

How to increase the websocket channel idle timeout value its 5 min now.

How to increase the web socket channel idle timeout value its 5 min now.

I have tried increasing the value in conf file runtime.so.timeout and runtime.connection.timeout values to 600000 still facing the problem its closing after 5 mins.

My web socket channel will be idle for more than 20 minutes sometimes. Where to do the changes in config files . Please help.

murali krishna P.
murali krishna P.

murali krishna P.

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Answers

Nouredine A.
Nouredine A.

Nouredine A.

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I was not able to reproduce that 5 minutes timeout issue. I added a delay on a virtual user having a WebSocket channel connection opened and no responses were received during 6 minutes and the connection did not timeout.

Are you sure that this timeout is from NeoLoad. Could it be a network device on your side that could reset the connection if no activities is detected? It can happen with some firewall.

murali krishna P.
murali krishna P.

murali krishna P.

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Hi Nouredine. Thanks for Reply.

I have tried it with browser .web socket channel is not getting closed without any response for more than 5 min.

Only with Neoload it is closing the channel. And that too after exact 5 min.I doubt it is configured. With this error i am unable to go furthur. Do you want any other info to analyze the issue.

Nouredine A.
Nouredine A.

Nouredine A.

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Do you reproduce that issue while running a check virtual user? If yes what is the exact error message that you get in that case?

murali krishna P.
murali krishna P.

murali krishna P.

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Yes, I have tried with Check Virtual user. In that case also when the channel is idle for more than 5 min. Its getting closed. I am attaching the screenshot for better understanding. There you easily observe after channel create exactly 5 min after it got timedout.Thanks a lot in advance.

murali krishna P.
murali krishna P.

murali krishna P.

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Hi Nouredine , Have you checked the log that i have attached. I need your help in resolving this issue so that i can go forward in evaluating it. Please suggest solution.

murali krishna P.
murali krishna P.

murali krishna P.

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Hi have tried this but not working.

Ability to update WebSocket channel connection timeout. Usage: Add in controller.properties: [WebSocket] websocket.client.connection.timeout=15000 . #10649